General

  • Are there life jackets available?
    Yes, we have a selection of life jackets for both kids and adult in different ages. If you are a bigger group that all requires life jackets, please check with us before hand so we can make sure there are enough jackets for your whole group. Also, the cushions in the boats have floating capacity and can be used as life buoy.
  • Do I need a license to drive a BookaBoat boat?
    No, you do not need a license. Everyone who is 18 and older can drive a BookaBoat boat. It is important, however, that you follow the rules which apply on the water. The rules can be found here on our website, on a sign at our jetty and on the back of the map that is available in every boat.
  • Can someone sail the boat for us, a captain?
    We know that some people feel a little bit insecure about driving a boat on their own for the first time. But it is easier than you might think! Sometimes we have staff at our jetty and you are more than welcome to stop by and make a small test-drive in advance of your booked trip.
    Unfortunately we have a limited amount of time available to act as captains for trips. In some very special circumstances we might be able o help out, like for a weeding or a funeral where relatives want to scatter ashes.
  • How much does renting a boat with BookaBoat cost?
    During low season (April-May, September-October) our prices are SEK 590 for 1 hour, SEK 990 for 2 hours and SEK 1390 for 3 hours. Additional hours are SEK 590.

    During peak season (June-August) prices are SEK 690 for 1 hour, SEK 1190 for 2 hours and SEK 1590 for 3 hours. Additional hours are SEK 690.

    For companies or organisations that want to receive in invoice for their booking, other rates and terms applies. Please see Group bookings for more details

    We can arrange for tailored events when there a special demands. Please contact us.

  • What is the minimum duration of a boat trip? What do you recommend?
    1 hour but we recommend 2 hours. That is enough to take a trip on the canal around the inner part of town, and e.g. pop into Suellshamnen. If you want to see all that Malmös canals and harbour has to offer, we recommend at least a 2 hour trip. Do you want to spend time relaxing on the water, moor somewhere to enjoy drinks or a picnic, or just take it easy, 3 hours is the perfect choice for you. Most people book 2 hours.
  • Are there any additional service costs?
    No
    We do however offer extra add-ons to your trip to make it even greater. Most of these add-ons can be added when you place your booking, otherwise contact us.
  • How do I book several boats for one trip?
    You can only reserve one boat per booking when you book as an individual. To book several boats for the same occasion, you have to place one booking per boat. You can use the same name and details for all the bookings. If you want to check that there are enough boats available, please contact us before you place your bookings. You will also find a view of the current availability at any given date at the bottom of our starting page on this site.
    Companies and organisations can book several boats at once through our Group booking option. PLease note that other rates and terms apply.
  • How can I pay for my booking?
    For individuals we accept payments by credit cards (VISA ad MasterCard) and the Swedish payment method Swish. Since our jetty normally is without staff we can only in exceptional cases accept payment by cash. Sometimes during peak season we have staff at our jetty that can charge bookings by card terminal or cash. Please contact us to learn when the jetty is staffed.
    Companies and organisations can pay by invoice. Please note that other rates and terms apply.
  • During which months can I rent a boat with BookaBoat?
    You can rent a boat from April to October. Keep an eye on our home page for exact dates for the opening and closing of the season.
  • During what time can I rent a boat?
    You can rent a boat for trips between 9 AM in the morning until 9PM in the evening. The latest start time is therefore 8 PM. Some Fridays and Saturdays during peak season we are sometimes open until later.
    For special requests regarding trips outside our opening hours, please contact us.

Your booking

  • What happens if it rains?
    Rain is unfortunately a given part of a typical Swedish summer. Whenever the weather is unstable you have a few options:
    -In the storage compartment in the back of every boat there is always a supply of rain ponchos.
    -Surprised by a rain shower when you already out and about? Head in under any of the 23 bridges in the canal and wait for the rain to stop from there. It can even be quite enjoyable to spend time with your company there while the rain trickle down outside.
    -With our generous rain insurance which is included in all bookings you are always free to reschedule your trip to another time if it rains when you are about to depart or if the weather forecast from SMHI, the Swedish Meteorological and Hydrological Institute, promises rain. In either case you will be given a voucher code that you can use to book a trip in the future instead. Please remember to contact ut is you want to make use of the rain insurance.
    Our experience is that as long as you are prepared for unstable weather and that doesn´t both rain and is cold you can have a pretty nice trip anyway. Remember – there is no such thing as bad weather, only the wrong clothing.
  • What is the BookaBoat cancellation policy?
    You can always cancel or rebook your trip up until 24h before departure, free of charge. You can also reschedule your trip if it rains at your start time.
    Rebooking or cancellation can be made by chat, phone +46406434881 or email info@bookaboat.se. The rent for a cancelled tour is returned as soon as possible but can take up to 5 workdays to process.
  • How do I change anything in my booking?
    No problem – just chat, email or call us and we will happily help you out.
  • When will my booking deposit be released?
    When you book your trip, you give us permission to charge a SEK 1000 security deposit to your payment card. The deposit will only be used in case you request to extend your trip, or in case you willingly damage your boat or return it much too late without requesting an extension of your trip. We release the deposit as soon as possible, usually the same day. Note that it can take up to 5 working days until it is visible in your account, depending on how fast your bank processes our request for release.
  • What do we do if we are running late? Will the boat shut down automatically?
    Our boats are NEVER deactivated automatically but only when you or we manually shut them down.
    You are expected to keep track of time and return your boat on time. Of course the weather and such can make you a couple of minutes late and that is not a problem, no extra rent is charged for this. Our system automatically puts small buffers in between bookings
    Since our boats are equipped with GPS we can always check were you are. If someone is starting to run late without contacting us, we check on the map that you are on your way back. Otherwise we will give you a call to check whats up.
  • Where is the BookaBoat dock situated?
    Our dock is located next to the Malmö Live building complex. The closest street adress is Norra Vallgatan 93.
  • Where can we sail, is there a map available?
    Yes there certainly is. You get it in the confirmation email, it is also available on a big sign at our jetty and in every boat. If you want to see now you can download it here
  • How is the used up trip time calculated?
    The rental time is started once you activate the boat from your phone. If you are early and the boat is available you can depart up to 15 minutes earlier than your booked time. When you return and deactivate the boat a summary will be shown on your phone. Please note that no extra rent is ever charged automatically for late returns, we always contact you first to check the cause for your delay.
  • Can I extend my reservation during my boat trip?
    Yes, if the boat is not already reserved after your time slot ends. You will automatically get an SMS 30 minutes before your trip is scheduled to end with a link from which you can extend if it is possible. You can also at any time click the same link you used to activate the boat to find information about possible extension. As a final option you can contact us by chat or phone +46406434881 and we will help you. Please observe that for extensions you pay the normal hourly rate (SEK 590/690). I.e. you benefit from booking a longer trip already from the beginning. Payment for extensions are as default deducted from the security deposit.
  • What happens if I return the boat very late?
    For very late returns (more than 15 minutes) without valid cause, BookaBoat will charge double hourly rate on an full hourly basis. I.e if you return the boat 16 minutes after booked time ends, you will be charged an additional full hour x2.
    If you returning the boat too late interferes with another person’s reservation, BookaBoat also reserves the right to charge the full amount of the next party´s booking, should the next party choose to cancel their booking due to your late return. We obviously don’t like to do this, but want to make sure everyone gets the same opportunity to enjoy their booked boat.

The boats

  • Can I bring my dog on the boat?
    Definitively, we like dogs and dogs like our boats! We kindly ask you to make sure to leave the boat as free of fur as possible (cleaning stuff available at our jetty), and not let the dog sit on the boat cushions.
    If you require a life jacket for your dog you have to bring that yourself.
  • How many people fit on a BookaBoat boat?
    The boats are licensed for 12 persons (1250 kg) and very spacious. If you are only adults and want to have some more comfort per person, we recommend 8-10 people. For safety reasons, sailing with more than 12 people is not allowed; in that case you will need to book an additional boat.
  • How long does the battery of the boat last?
    On a fully charged boat the batteries last 14h. This is more than enough since we are only open 12h a day. Whenever the boats are in the dock during the day they are also being charged. On each boat there is also display that shows the current charge (voltage) of the batteries. Since the boats are online to the internet we can also monitor the charge remotely.
  • How fast can the boats go?
    The boats can go up to 7,5 km/h (approximately 4 knots) . This is comparable to quick walking speed. THe maximum allowed speed in the Malmö canals is 5 knots.
  • Is it difficult to drive a BookaBoat boat?
    No, it is very easy to drive a BookaBoat boat. The boats are designed to be very user friendly so anyone can use them without any special skills. With the lever you are able to move the boat forward and put it in reverse. With the helm you can steer the boat to the right and left. The boat is moored to the dock with carabiner hooks so you don’t need to tie any knots.
  • Am I allowed to moor in the city?
    Yes, as long as you do not disturb or are in the way of others. The lines on the back of the boat have been shortened so as to prevent them from getting into the propeller. This means there are a limited amount of places where you can moor, i.e. there have to be rings so you can use your carabiner hooks. It is important you never leave the boat out of your sight. Mooring places are marked on the map that is available in every boat.
  • What can I do when the boat doesn’t seem to be able to pick up speed?
    If the boat suddenly runs a little bit slower and perhaps the rudder is vibrating a little, this probably means there is something caught in the propeller. This is rare but fully normal for all boats with a propeller. Just relax. You can usually solve this problem by putting the boat in full power in reverse for 10 seconds. This will activate a cutting mechanism that will shred any plastic bags or other object that may have got stuck there. If it doesn´t work on the first attempt, try it a couple of more times. If the problem persists you can call us at +46406434881 and we will help you out. There are tools tucked away both in the boats and at our jetty for the tricky cases.
  • Are there different boat models available?
    No, all of our boats are of the same proven type. Our fleet currently consists of 12 boats.

Group bookings

  • Whats the difference between individual booking and group booking?
    When you make a Group booking as a company or organisations the following apply:
    -Payment by invoice
    -Price per person
    -You don´t have to place a security deposit in advance
    -Option of extra service at our jetty when you depart and return the boats
    -You only have to make on booking regardless of how many boats you will be using.
  • How many people can go out at once?
    Our biggest booking as of yet consisted of 120 people. If your group consists of adults only, we recommend no more than 9 or 10 people on each boat for optimal seating comfort. Since we’re in the heart of Malmö you can easily alternate with another activity nearby, e.g. sail to the park and hop off for a picnic in the castle garden while another group of sailors goes out. I.e you can be more than 120 people in the event if combined with more activities.
  • How long before the booking date can we change the number of sailors?
    You change the number of sailors up until 2 days before your booked starting time. Please observe that special terms can apply to special bookings. The exact terms for your booking is stated in the booking confirmation from us.
  • Is it possible to order gift cards for my company employees?
    Yes, we offer gift cards that are perfect for rewarding and showing your appreciation of employees, partners or loyal customers. Present-giving success guaranteed! Please contact us for more info.
  • Is there a handsome flyer available to tempt my colleagues with?
    Glad you asked, there is one available but only in Swedish for now. You can download it here.

Covid-19

  • How many people are currently allowed on a BookaBoat boat?
    12 people (since July 1st 2021). Renting one ur boats is considered a private gathering. Restrictions communicated by the Swedish government body for national health issues (Folkhälsomyndigheten) allow a group larger than the maximum capacity of 12 people that our boats have since July 1 2021. If possible, only sail with those you currently live with. Don’t bring guests that are part of a risk group.
  • Do you keep the boats clean?
    We clean the boats at the start of each rental day, and have placed spray bottles with soap water at the dock. Use the soap water before and after your trip to keep the boats clean between trips.
  • What else should I think about?
    Keep 1.5 metres of distance between yourself and other guests. Give each other enough space to go on board and leave the dock without crowding. If you need to wait for a while before or after your trip, there is enough space on the platform to the right of the gangway.
  • I need to book a while in advance, but am not sure if my event will be cancelled. What to do?
    As usual, you can cancel your trip up to 24 hours in advance at no extra charge. So if you plan a bachelorette, wedding, family day or other event, book for your desired day and time. You can always cancel if your event needs to be postponed due to covid-19 restrictions.