• Yes! We have a selection of life jackets ranging from small infants to big adults, stored in boxes at our jetty
• If you are a bigger group, like a school or people that has very limited swimming ability, that all requires life jackets, please check with us before hand
• The cushions in the boats have floating capacity and can be used as life buoy in the unlikely event someone falls into the water
• Life jackets are not mandatory on the canals.

No, you do not need a license. Everyone who is 18 and older can drive a our boats. It is important, however, that you follow the rules which apply on the water. The rules can be found here on our website, on a sign at our jetty and on the back of the map that is available in every boat.

We know that some people feel a little bit insecure about driving a boat on their own for the first time. But it is easier than you might think! Sometimes we have staff at our jetty and you are more than welcome to stop by and make a small test-drive in advance of your booked trip.
Unfortunately we have a limited amount of time available to act as captains for trips. In some very special circumstances we might be able o help out, like for a weeding or a funeral where relatives want to scatter ashes.

During low season (April-May, September-October) our prices are SEK 590 for 1 hour, SEK 990 for 2 hours and SEK 1390 for 3 hours. Additional hours are SEK 590.

During peak season (June-August) prices are SEK 690 for 1 hour, SEK 1190 for 2 hours and SEK 1590 for 3 hours. Additional hours are SEK 690.

For companies or organisations that want to receive an invoice for their booking, other rates and terms applies. Please see Group bookings for more details

We can arrange for tailored events when there a special demands. Please contact us.

Most people book 2 hours. The shortest duration is 1h which can be suitable if you have limited amount of time. That is enough to take a trip on the canal around the inner part of town, and e.g. pop into Suellshamnen. If you want to see all that Malmös canals and harbour has to offer, we recommend at least a 2 hour trip. Do you want to spend time relaxing on the water, moor somewhere to enjoy drinks or a picnic, or just take it easy, 3 hours is the perfect choice for you.

No

We make use of a Safety deposit, similar to what hotels and car rentals use. This deposit is returned to you wihtin 5 working days after your boat trip.

We do also offer extra add-ons to your trip to make it even greater. Most of these add-ons can be added when you place your booking on our website. You can also include add-ons all up until you are at our jetty and ready to depart, by contacting us.

You can only reserve maximum two boats per booking when you book as an individual. To book more boats for the same occasion, you have to place more bookings. You can use the same name and details for all the bookings. If you want to check that there are enough boats available, please contact us before you place your bookings.

Companies and organisations can book several boats at once through our Group booking option. Please note that other rates and terms apply.

For individuals we accept payments by credit cards (VISA, MasterCard, American Express) when you book via our webiste. If this for some reason doesn´t work we can also send a manual payment link alternatively use the Swedish payment method Swish. Sometimes during peak season we have staff at our jetty that can charge bookings by card terminal or cash. Please contact us to learn when the jetty is staffed.

Companies and organisations can pay by invoice. Please note that other rates and terms apply.

You can rent our boats from April to October. Keep an eye on our website for exact dates for the opening and closing of the season.

You can rent a boat for trips between 9 AM in the morning until 9 PM in the evening. The latest start time is therefore 8 PM. Some Fridays and Saturdays during peak season we are sometimes open until later.
For special requests regarding trips outside our opening hours, please contact us.

Rain is unfortunately a given part of a typical Swedish summer. Whenever the weather is unstable you have a few options:
-In the storage compartment in the back of every boat there is a supply of rain ponchos.
-Surprised by a rain shower when you already out and about? Head in under any of the 23 bridges in the canal and wait for the rain to stop from there. It can even be quite enjoyable to spend time with your company there while the rain trickle down outside.
-With our generous rain insurance which is included in all bookings you are always free to reschedule your trip to another time if it rains when you are about to depart or if the weather forecast from SMHI, the Swedish Meteorological and Hydrological Institute, promises rain. In either case you will be given a voucher code that you can use to book a trip in the future instead. Please remember to contact us if you want to make use of the rain insurance.
Our experience is that as long as you are prepared for unstable weather and that doesn´t both rain and is cold you can have a pretty nice trip anyway. Remember – there is no such thing as bad weather, only the wrong clothing.

You can always cancel or rebook your trip up until 24h before departure, free of charge. Thanks to the rain insurance included in all bookings, you can also reschedule your trip if it rains at your starting time.

You can yourself cancel a booking through our website up until 24h defore scheduled departure.

Rebooking or cancellation can otherwise be made by chat, phone +46406434881 or email info@bookaboat.se. The rent for a cancelled tour is returned as soon as possible but can take up to 5 workdays to process.

No problem – just chat, email or call us and we will happily help you out.

• The deposit will only be used in case you request to extend your trip (most common use), return it much too late, return it very littered or in worst case have caused damage to it.
• Your deposit is returned manually by us  as soon as possible, usually the same day or the next.
• However, please note that it can take up to 5 working days until it is visible in your account, depending on how fast the payment provider and your bank processes our request.
• In the very rare cases of a negative instance as the ones described above, we always contact you as a customer to check if there are any natural explanations to what has happened nefore we retain part of or the whole deposit depending on the severity of what has happened.

Our boats are NEVER deactivated automatically but only when you or we manually shut them down.
You are expected to keep track of time, how far far from our jetty you are and return your boat on time. Of course the weather and such can make you a couple of minutes late and that is not a problem, no extra rent is charged for this. Our system automatically puts small buffers in between bookings
Since our boats are equipped with GPS we can always check were you are. If someone is starting to run late without contacting us, we check on the map that you are on your way back. Otherwise we will give you a call to check whats up. Always contact us if you want to extend an ongoing trip.

Our dock is located next to the Malmö Live building complex. The closest street adress is Norra Vallgatan 93.

Yes there certainly is. You get it in the confirmation email, it is also available on a big sign at our jetty and in every boat. If you want to see it now you can download it here.

The rental time is started once you activate the boat from your phone. If you are early and the boat is available you can depart up to 15 minutes earlier than your booked time. When you return and deactivate the boat a summary will be shown on your phone. Please note that no extra rent is ever charged automatically for late returns, we always contact you first to check the cause for your delay. Please note that if you are late to depart because of your own fault, we cannot guarantee you can drive the full original trip length (but we will do our best to help you out)

Yes, if the boat is not already reserved after your time slot ends. Contact us by Messenger chat or phone +46406434881 and we will help you. Please observe that for extensions you pay the normal hourly rate (SEK 590/690). I.e. you benefit from booking a longer trip already from the beginning. Payment for extensions are as default deducted from the safety deposit.

For very late returns (more than 15 minutes) without valid cause, we keep the rights to retain the safety deposit for your booking. We always first check with you as a customer if there is a natural cause outside of your control that resulted in the delay. If we decide to retain the deposit you will be informed about this and our reasoning for this.

If your returning the boat too late interferes with another customers reservation, we also reserve the right to charge the full amount of the next party´s booking, should the next party choose to cancel their booking due to your late return.

By booking a boat with us you accept these terms.