General

  • Are there life jackets available?
    Yes, we have a selection of life jackets for both kids and adult in different ages. Also, the cushions in the boats have floating capacity and can be used as life buoy. If you are a bigger company that all requires life jackets, please check with us before hand so we can make sure there are enough jackets for your whole group.
  • Do I need a license to drive a BookaBoat boat?
    No, you do not need a license. Everyone who is 18 and older can drive a BookaBoat boat. It is important, however, that you follow the rules which apply on the water. The rules can be found here on our website and in our printed brochure.
  • Can I rent a capitan or guide with my boat?
    Yes, you can. You can book a captain that drives the boat, for instance for a hen party. If you want to book a guide, we are cooperating with the company iknow that arranges tours in Malmö including from our boats. Please contact us for pricing and availability.
  • Where is the BookaBoat dock situated?
    Our dock is located next to the Malmö Live building complex. The closest street adress is Norra Vallgatan 93.
  • How much does renting a boat with BookaBoat cost?
    Non-members pay SEK 590 for 1 hour, SEK 990 for 2 hours and SEK 1390 for 3 hours. Additional hours are SEK 590. Members gets discount on all hourly prices, see member section of this FAQ.

    For companies or organisations that want to receive in invoice for their booking instead of paying through our site, 25% VAT will be added to the above rates.

  • During which months can I rent a boat with BookaBoat?
    You can rent a boat from the 3rd of April to the 31st of October.
  • During what time can I rent a boat?
    You can rent a boat for trips between 9 AM in the morning until 10 PM in the evening. The latest start time is therefore 9 PM.

General

  • What is the BookaBoat cancellation policy?
    You can always cancel or rebook your trip up until 24h before departure, free of charge. You can also reschedule your trip if it rains at your start time. Please note that as a BookaBoat Member, you get more generous terms. Members can move or cancel their booking up until the very minute for the departure. Look further down on this page to learn how to become a Member.

    Changes to a booking are made by emailing to  info@bookaboat.se. Members can manage their own bookings through their own “My Bookings” page after logging in. The rent for a cancelled tour is returned as soon as possible but can take up to 5 workdays to process.

  • When will my booking deposit be released?
    When you book your trip, you give us permission to charge a SEK 1000 security deposit to your payment card. The deposit will only be used in case you request to extend your trip, or in case you willingly damage your boat or return it much too late without requesting an extension of your trip. We release the deposit as soon as possible, usually the same day. Note that it can take up to 5 working days until it is visible in your account, depending on how fast your bank processes our request for release.
  • What is the minimum duration of a boat trip? What do you recommend?
    1 hour. That is enough to take a trip on the canal around the inner part of town, and e.g. pop into Suellshamnen. If you want to see all that Malmös canals and harbour has to offer, we recommend at least a 2 hour trip. Do you want to spend time relaxing on the water, moor somewhere to enjoy drinks or a picnic, or just take it easy, 3 hours is the perfect choice for you.
  • Are there any additional service costs?
    No
  • Can I pay by an invoice?
    Absolutely, in that case you have to mail us your request for day, time and length of booking to info@bookaboat.se. Please also inlude name, email and phone number for a capitain that will participate and will be in charge of activating the boat. Note that for bookings payed by invoice, we charge the standard price + VAT.
  • Can I extend my reservation during my boat trip?
    Yes, you can call to +46 (0)70 233 72 76 in order to extend your boat trip while you’re on the water. If the boat is not reserved after your time slot  it will be no problem to extend your reservation. In case the boat is reserved after you, we ask you to return the boat on the initially agreed time.
  • What happens if I return the boat too late?
    For returns later than 15 minutes after the end time of your booking, BookaBoat will charge double hourly rate on an full hourly basis. I.e if you return the boat 16 minutes after booked time ends, you will be charged an additional full hour x2.
    If you returning the boat too late interferes with another person’s reservation, BookaBoat also reserves the right to charge the full amount of the next party´s booking, should the next party choose to cancel their booking due to your late return. We obviously don’t like to do this, but want to make sure everyone gets the same opportunity to enjoy their booked boat.
  • How do I book several boats for one trip?
    You can only reserve one boat per booking. To book several boats for the same occasion, you have to place one booking per boat. If you want to check that there are enought boats available, please contact us before you place your bookings.

The boats

  • Can I bring my dog on the boat?
    Definetively, we like dogs and dogs like our boats! We kindly ask you to make sure to leave the boat as free of fur as possible, and not let the dog sit on the boat cushions.
  • How many people fit on a BookaBoat boat?
    12 people. The boats are licensed for 12 persons (1250 kg) and very spacious. If you are only adults and want to have some more comfort per person, we recommend 8-10 people. For safety reasons, sailing with more than 12 people is not allowed; in that case you will need to book an additional boat.
  • How long does the battery of the boat last?
    A whole day (minimum of 14 hours). Whenever the boats are in the dock they are being charged. On each boat there is also display that shows the current charge of the batteries.
  • How fast can the boats go?
    The boats can go up to 7,5 km/h (approximately 4 knots) . This is comparable to quick walking speed.
  • Is it difficult to drive a BookaBoat boat?
    No, it is very easy to drive a BookaBoat boat. The boats are designed to be very user friendly so anyone can use them without any special skills. With the lever you are able to move the boat forward and put it in reverse. With the helm you can steer the boat to the right and left. The boat is moored to the dock with carabiner hooks so you don’t need to tie any knots.
  • Am I allowed to moor in the city?
    Yes, as long as you do not disturb or are in the way of others. The lines on the back of the boat have been shortened so as to prevent them from getting into the propeller. This means there are a limited amount of places where you can moor, i.e. there have to be rings so you can use your carabiner hooks. It is important you never leave the boat out of your sight.
  • What can I do when the boat doesn’t seem to be able to pick up speed?
    This probably means there is something caught in the propeller. You can usually solve this problem by putting the boat in full power in reverse. This will activate a cutting mechanism that will shred any plastic bags or other object that may have got stuck there. If this doesn’t work, you can always contact us by calling +46 (0)70 233 72 76.

Membership

  • How much does a BookaBoat membership cost?
    Our membership fee is SEK 149 per month, or SEK 900 per year if paid yearly. The fee only has to be paid during the boating season, i.e. for the months April-October. This means you do not have to pay for the five months in the wintertime when it is not possible to drive a boat.
  • What are the benefits of a BookaBoat membership?
    BookaBoat members get a steep discount and pay only SEK 295 per hour, i.e 2h is SEK 590, 3h is 885 SEK etc. In addition, you can cancel your booking up to the start time of your trip. And we obviously pamper our members a little extra.
  • How old do I have to be to become a member of BookaBoat?
    The minimum age to become a member is 18 years old.
  • Can I become a member at any time?
    Yes, you can become a member at any time. If you become a member on or before the 15th of the month you have to pay membership for the entire month. If you become a member after the 15th you only have to pay for your membership from the next month onwards.
  • Can I share my membership with someone else?
    The membership is in one person’s name, who is responsible for any non-accidental damage. Aware of this responsibility, s/he can decide who gets to use the access code.
  • Can I cancel my membership at any time?
    Yes, after at least 3 months of membership you can do so by sending us an email or letter. Please do take into account a one full (calendar) month months notice period. This means that the date of the ending of your membership can only the first of a month. If you give notice for example on the 16th of June, the ending date of your membership will be set at the first of August.

Our partners: